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USEFUL INFORMATION

Let's make things as easy as possible

WHAT IS YOUR RETURN POLICY?

As all items are created bespoke Returns are unfortunately not possible. However if there is a concern with your order, or an issue with your item, please contact The Keepsake Corner within 72 hours of receiving your order to discuss a replacement item or refund.

WHAT IS THE TURNAROUND TIME?

When making your order please note the date you require the gift for. 2 weeks notice is needed to complete an order. If you require the item sooner please email thekeepsakecorner@hotmail.com before placing your order to discuss the quickest turnaround time. 

IF I'M LOCAL CAN I COLLECT?

Yes absolutely collection is possible. Please email thekeepsakecorner@hotmail.com once you have placed your order and we will happily refund the postage charge.

BIRTHDAY CANVAS TEMPLATE

Normally customers will choose from the following categories for a Birthday Canvas - I Love, I Am, I Can, I Dislike, Fav Foods, First Words, Fav Shows, Fav Books, Fav Toys, Fav Songs, Nicknames. 

Height and Weight can also be added. We can also include Birth Date, Birth Time and Birth Weight.

For 1st Birthday Canvases number of teeth can also be added. 

Please feel free to add/change/remove any categories on your Birthday Canvas. All canvases are created bespoke and are entirely hand-drawn and hand-painted so you can make it entirely your own. 

FAQ: FAQ
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